There is a minimum $300 Cancellation Fee Penalty.
If you cancel:
180+ days – You will receive a 100% refund of all monies paid for the tour minus a $300 cancellation fee
120-179 days = 80% of monies paid by you returned to you minus the $300 cancellation fee
91- 119 days – 65% of monies paid returned to you minus the $300 cancellation fee
90 -61 days to tour departure – 30% of monies paid returned to you minus the $300 cancellation fee
60 days or less to tour departure – No return of any monies paid
Your Personal Information
Captivating Croatia Tours does not sell, rent or disclose any information that identifies our website visitors personally or makes it possible for other parties to contact them directly. We highly value your feedback and appreciate any questions, comments, or concerns about this website, products and events we offer. If you choose to sign up for our newsletter, or email us directly, we will add your email to our address book, and use it for the future communication and sharing of any advertising and promotional material. If you do not wish to be added to any of our mailing lists, please do express it clearly at any point of your communication with any members of the Captivating Croatia Tours staff. You can also be removed from the mailing list at anytime. If you request any of our printed material, by regular mail, we will need your full name and mailing address, none of which will be shared with anyone but our own staff. We may share your contact and other information with our partners for limited purposes, with certain third parties (who may only use the information for the purpose for which it was provided), with courts, law enforcement and other relevant third parties, or with our acquirer if we are ever acquired.
Our website also offers opportunities for you to purchase some of our products and services. Any payment information that you provide to Captivating Croatia Tours, including personal checks, debit card and credit card numbers, will only be used for the purpose of processing payments for products and services we provide.
We may monitor or record any of your email communication and telephone conversations with us for quality control purposes, for purposes of training our employees and for our own protection.
Security and Privacy
We employ reasonable technical, administrative and physical safeguards to protect the confidentiality and security of your personal information. When we collect financial account information, such as credit card numbers, we protect its transmission through the use of encryption such as the Secure Socket Layer (SSL) protocol. Notwithstanding our efforts, we cannot guarantee absolute or unqualified protection of this information given the open nature and resulting instability of the Internet and World Wide Web, and we make no representations or warranties as to the effectiveness of our security and assume no liability for security breaches or any failure in the security of your computer equipment, your internet service provider or other networks and communications providers.
Captivating Croatia Tours does not sell, rent or disclose information that identifies website visitors personally or makes it possible for other parties to contact them directly.
We may disclose your personal information to courts, law enforcement authorities and/or other relevant third parties, such as internet service providers, when such disclosure is necessary or advisable, in our sole discretion, to conduct an investigation, respond to a third party or law enforcement subpoena or court order, bring legal action, prevent harm to others or pursue other relief when you or a third party are or may be: (a) violating our terms and conditions of use; (b) causing injury or other harm to, or otherwise violating our property or other legal rights, or those of other users or third parties; or (c) violating federal, state, local, or other applicable law. This disclosure may include transferring information to the U.S. and outside the European Economic Area. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties in connection with a subpoena.